WHAT IS LEAST COST ROUTING?

 

Voice carriers are exposed to permanent competition and cost pressures. Falling prices and high quality routing demands are part of the daily challenges. As your partner, RTX can give you access to a variety of global interconnections via our LCR routing plan.

Least Cost Routing (LCR) is a process that provides voice termination at a low cost to the highest possible quality routes around the world.

Our LCR is designed to fit your unique requirements and maintain quality standards required to offer reliable voice services

HOW IT WORKS

 

As a carrier partner with 400+ interconnections worldwide, we have access to trusted carriers around the world using our years of call routing expertise.

Our services are comprehensive, offering some of the most competitive pricing and highest quality in the global market.

Our LCR continuously monitors and automatically adjusts the quality and the price of the routes for our customers, and was purpose-built to give you the peace of mind that your traffic is being handled correctly and per your specifications.

ROUTE AND CALL QUALITY

 

Our LCR team take route and call quality into account.

The quality of route to a destination can vary considerably between suppliers and even from week to week from the same supplier.

Quality is usually measured by the Answer-Seizure Ratio (ASR = call attempts answered / call attempts), Post-Dial Delay (PDD) and the Average Call Duration (ACD). If the average call duration is very low, it is taken to mean that the call quality is so poor that people cannot have a conversation and will hang up.

OUR LCR COMES WITH THE FOLLOWING KEY FEATURES:

  • A highly qualified 24/7 monitoring team that ensures we deliver the best quality to our customers at all times
  • Our commercial, technical, and finance teams work closely together to maintain clear and open communication, which is proven to be effective and proactive
  • We provide a stable Quality of Service (QoS) that is suitable for both wholesale and retail customers
  • We have a dedicated Network Operations Centre (NOC) that is accessible 24/7  ready to support all our customers’ requirements
  • Daily payments with Fast Pay for suppliers
  • FULL A-Z FOR WHOLESALE AND RETAIL PLANS